According to DVCNews, guests staying at the resort’s Disney Vacation Club villas have been asked not to use their wall-mounted beds, specifically the larger pull-down convertible sofa beds. Signage was reportedly placed in the villas and messages were left via voicemail in each villa warning guests of the situation.
This especially affects guests staying in Tower Studios, where the only bed is a queen-sized pull-down. According to Krasniewski, a guest reported that they were forced to move to a one-bedroom villa around midnight on December 24th. Other guests were allowed to stay in their studios, accommodated with air mattresses provided by the resort, while others had the pull-down’s mattress placed directly on the floor.
The situation is expected to be resolved as quickly as possible from resort maintenance. Reportedly, resort management has already contacted some guests with offers of compensation, as well as a promise that the situation will be resolved within 48 hours.
Keep reading WDWNT for updates on this ongoing story.