Walt Disney World Now Surveying Guests About Limited Park Capacity and Virtual Queues
Walt Disney World has been surveying guests about the theme parks’ new COVID-related policies since the parks reopened in July. We recently received a survey that asked us many questions we had seen before, including how required face coverings, temperature screenings, and suspended experiences impacted our intent to visit. This survey also had two new questions about our experience in the parks.
The first question was about how the limited number of people allowed in the parks impacted our intent to visit. Note that every question had three options: positively impacts, no impact, or negatively impacts. Walt Disney World has been limiting theme park capacity to about 50%, despite Governor DeSantis supporting an increased capacity.
The other new question was about digital sign-up for virtual queues at select theme park attractions. Of course, other than Star Wars: Rise of the Resistance, Walt Disney World attractions are not using virtual queues. Some table-service restaurants have introduced a mobile waitlist similar to a virtual queue.
How do you feel about the park’s limited capacity and virtual queues? Let us know in the comments below.