The chat feature will prove handy as Disney prepares to reopen Buena Vista Street for shopping and dining at Disney California Adventure. Guests will likely have questions about which stores and locations are available.
The Chat with Us feature has been added to the app’s main menu. The button only appears when the guest is logged into a Disney account.
Tapping the button takes the guest to a familiar texting interface.
The “Know Before You Go” information is accessible from the app’s home screen.
Two buttons are available: one for Downtown Disney District, the other for the Disneyland Resort.
The Downtown Disney District screen provides information on reopened stores and dining locations, as well as an overview of health and safety protocols.
The Disneyland Resort button displays information about Downtown Disney District, followed by Disneyland Resort closing information.
Guests need to scroll down to find specific details, such as Park Reservation System information and the suspension of ticket sales.