Below is a sample of the communication being sent to guests.
We hope you’re looking forward to your upcoming vacation as much as we’re looking forward to having you here. Unfortunately, Disney’s All-Star Movies Resort is no longer planned to be open on the dates of your visit. We understand the inconvenience this may cause––especially if your plans had already been changed before.
Please accept our sincerest apologies and know how much we appreciate you choosing to stay with us. We’re happy to re-accommodate you at one of the Disney Resort hotels that will be open during your stay. Of course, this will happen at no additional charge. This modification will have no impact to other vacation experiences you may have booked, such as Theme Park reservations or dining.
Thanks for your patience as we all navigate these times together.
Guests with an affected reservation should contact Disney to transfer or cancel their stay.