It was previously announced that the service would be integrated into Genie, which is part of the My Disney Experience App. Those who cannot use the app will still be able to set up services in person.
The program is designed to assist guests who cannot wait in the traditional queues for attractions. With the new program, guests will use the My Disney Experience app to enroll in the program before they arrive at the parks and select attractions.
The new system will require pre-arrival registration and planning, conducted via live video chat with a Cast Member before arrival. At that time, guests will be able to pre-plan two experiences per day as long as they are booked at least two days in advance.
More information on pre-arrival registration has not been announced, but should be released soon. Visit the Walt Disney World website to learn more about the Disability Access Program.
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