The intimate Beauty and the Beast fairytale-themed lounge was the setting for the latest incident of a guest behaving badly and abusing a cast member.
On May 5, around 10:30 p.m., a 25-year-old man and his friend ordered drinks and “were friendly at this point,” the sheriff’s report said. One cast member noticed them acting a little too friendly and putting their arms around another server. The situation escalated quickly.
The two men tried to order more drinks at the bar, but the bartender realized they were too drunk, the report said. The bartender warned the server the two men were cut off from any more alcohol.
The two men got angry and started yelling at the server when they learned their night of drinking at the bar was over. The 25-year-old stood up from the table and said repeatedly, “You aren’t my mom! You can’t tell me what to do!”
The 25-year-old “got very close to (the server’s) face,” the report said. When the server stepped back, the 25-year-old moved closer to her and grabbed her arm aggressively, the report said.
He kept touching the server after she asked him to stop. Another cast member saw what was happening and tried to intervene to help the server.
The 25-year-old balled his hands into fists and put them behind his back. He insisted he would never touch a woman, the report said.
“(The 25-year-old) then got close to (the server’s) face again and said he was going to return the next night and show videos of the expensive cars he had,” the sheriff’s report said. The 25-year-old “continued to yell that he was going to come back the next night, while his friend was escorting him out of the lounge.”
Several Disney cast members witnessed the scene. One said the 25-year-old stood up, flung his chair and turned red as he got in the server’s face. The 25-year-old put his hands on the server’s arm and shoulder, the cast member reported.
Disney Security was called in but the restaurant didn’t know the 25-year-old’s identity.
A week later, the 25-year-old returned to the Enchanted Rose and sat in the server’s area again. The server recognized him, and the Orange County Sheriff’s Office was notified.
The server “appeared calm but upset” when she reported to authorities how the tourist treated her. She said she was willing to testify in court against the 25-year-old and she did not want her identity made public so her name is redacted in the sheriff’s report.
A sheriff’s deputy later went up and found the 25-year-old in his hotel room with his family, which included his daughter. The 25-year-old refused to talk about what happened May 5.
The sheriff’s office submitted battery charges to the state attorney’s office but so far, the 25-year-old has not been charged with a crime, according to online Orange Circuit Court records, so we are not naming him.