Guest Relations Testing Remote Location at Transportation & Ticket Center

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For a limited time, Guest Relations services will be available to guests at the Transportation & Ticket Center. For the sake of convenience and to be easily visible, Guest Relations uses window 3 in the central area of the Vacation Planning booths. The window will be open daily from 8am-1pm, better assisting guests with actual Guest Relations questions than waiting at the main entrance of the park which often backs up in the morning with ticket purchases.

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Topher Wallace

Contact Topher at [email protected]

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Randyland
Guest
Randyland

There was a time when EVERY Cast Member was a Guest Relations person ready to answer questions and knowledgeable about aspects of the parks. Just seeking a Disney NAME TAG was enough to see a place for information, and Guests could spot a name tag a mile away.

me
Guest
me

Micechat called, they want their crazy back.

Jeff
Guest
Jeff

I don’t think the Cast Members were ever as all-knowing as Randy seems to want to remember.
But sometimes nostalgia & the passage of time tweaks our memories towards the more idealistic.

Randyland
Guest
Randyland

Well Jeff, In the beginning, it was very hard to become a Cast Member at Walt Disney World. The selection process was very particular, and even if you were hired, you were “cast” into a roll depending upon your abilities. Some Cast Members were “not up to the on-stage standards” and were placed in rolls back stage or after the Park was closed. Disney is STILL very selective, however, nothing like it once was. The reason is simple… with the massive growth came the strain on the work force, and getting the top of the top, was no longer possible… Read more »