Disney Skyliner Experiences Additional Downtime Due to Issues With ADA Load Station

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It’s been three weeks since the Disney Skyliner accident took place at Walt Disney World and six days since the Caribbean Beach Resort to Disney’s Art of Animation and Pop Century Resort line went down due to issues with the ADA load station. Last night, the Epcot line went down for over an hour, and currently the line that connects Epcot and the Caribbean Beach Resort is down again.

Guests are reporting in saying they’ve been stuck for 27 minutes. At this point, we’re looking at well over an hour of being stuck in a gondola. Since publishing time, the line has resumed operation, but it’s clear that the issues seem to be reoccurring and have not been resolved yet.

The issue seems to be the ADA load station, which is used for wheelchairs, ECVs, and other guests that may need more time to board to the main line. Gondolas that pass through the ADA load station appear to continuously get stuck, having a hard time transferring to the main line, causing major delays.

Some guests understandably remain apprehensive about the now-controversial form of Disney transportation, and recent issues with the Skyliner system don’t offer much reassurance. We’ll keep you updated on any future downtime or issues that affect any of the Disney Skyliner lines.

About the author

Jessica Figueroa

Jessica lives in South Florida with her 15-pound cat Gordo and a small army of Tsum Tsums. You can contact her, ideally with photos of your cats, at [email protected]

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Mike Wazowski
Guest
Mike Wazowski

They should have just put a moving walkway in. The ADA load system looks cool but works terribly.

Randyland
Guest
Randyland

How could that be… I just read that 1 million have ridden…

Rich Fiege
Guest
Rich Fiege

They should’ve put that money towards a Villains Park instead of destroying a bunch of views, and now breaks down constantly. Didn’t they realize beforehand that this wouldn’t be like making the Haunted Mansion ADA compliant? Waste of, let’s be real here, OUR money. Whoever okayed this needs to get the ax. Just sayin.

Moq
Guest
Moq

I agree. I think the skyliner is an eyesore. I don’t think the person who came up with the idea should be fired, though. That’s a little extreme. It’s a cool idea, but just doesn’t seem great in reality.

Frank W
Guest
Frank W

Continuing problems with what should be a proven transportation system. My guess, Disney did not properly test the system under realistic conditions, crowds and ADA issues for example. No doubt they wil get it working and when they do, it will be fantastic!

Donna
Guest
Donna

It was back up as of about an hour ago. Took it from Epcot to CBR to Studios.

Truth
Guest
Truth

Fixing the issue is easy no strollers or electric scooters

Problem solved

Brittnie Pimental
Guest
Brittnie Pimental

Well, they couldn’t do that. Have you seen how many scooters there are? Way more than people in wheelchairs with permanent or long-term disabilities. Plus, that’s a violation of ADA and the other issue is scooters on buses are WORSE for timing and hold-ups. They just need to fix these issues and not keep making people wait an hour+.

Moq
Guest
Moq

If only we lived in a world where no one needed them.

False news accident alert!
Guest
False news accident alert!

The gondolas are stopped to give ADA guests unlimited time to load. This new none moving ground level gondola allows ADA guests to experience what happens on the Sky Liner but in a cool shaded spot that can be easily evacuated. This is not an issue, it is an improvement

Tom Corless
Admin
Tom Corless

Well, until it takes down the whole line.

Mary Miller
Guest
Mary Miller

I have to agree. Some rides are just not wheel chair or scooter friendly. Would you put a wheelchair on a ski lift?? It’s a no brainer that anyone who has severe health issues should not ride the skyliner.

rachel
Guest
rachel

this is an ignorant comment. I pay the same money to visit Disney and I use a wheelchair permanently. There is no reason a form of transportation developed in 2019 should not be disabled compliant. Its the law that was established in 1990. So please do not say sweeping statements that neglect the rights of another population that you do no understand.

Kay
Guest
Kay

I still don’t understand why they didn’t take the money used to build the skyliner and use it instead to repair and expand the monorail to Animal Kingdom and Hollywood Studios. The skyliner is just plain dumb.

Moq
Guest
Moq

The Monorail isn’t DAK theme-friendly.

Tio Julio
Guest
Tio Julio

If the loading platforms moved at gondola speed there is no need for separate ADA loading.
See: PeopleMover + have special wheelchair cabs dispersed on the line + air conditioning. Like the MONORAIL.

Greg
Guest
Greg

Have they thought about just removing the seperate boarding area and adding a time delay instead?

Brittnie Pimental
Guest
Brittnie Pimental

The problem is they refuse to admit issues and just close it down for some months and fix the issues. They’re ruining guests’ experiences and days even.

Moq
Guest
Moq

It works more than it’s broken. We just don’t get constant reports of all the days it is working perfectly.

Amelia
Guest
Amelia

I have to say- the Skyliner was pretty darn convenient during our stay this past week. We stayed at AOA and it was wonderful taking transportation right to the World Showcase entrance in Epcot. It was also extremely quick getting from AOA to Hollywood Studios. Loved it as the AOA buses are always the farthest from park entrances and at the end of a long day, that walk can be torturous. The views were pretty awesome too. We didn’t encounter any major delays though there were a few stops here and there (no longer than a minute or two) that… Read more »

Randy Wilson
Guest
Randy Wilson

Staying at AOA next week, looking forward to using the Skyliner, was a big selling point to spend the extra over All Star Movies. Glad to hear its as cool as it seems.

Randy Wilson
Guest
Randy Wilson

I can only echo what’s been said – maybe an ADA system just isn’t going to fly for the Skyliner. Not everything is ADA friendly, and this seems to be the case here. There are other AFA-friendly means of transportation, and that’s what this is, a means of transportation, not an amusement ride. Shutting down the ADA option seems to be the logical fix.

May
Guest
May

Thanks for the article. Very nice of WDW to keep up with this news. Nobody else seems to bother. I like looking at the info so that I can make an informed decision.

LeeAnn Jacket
Guest
LeeAnn Jacket

The monorail isn’t much better.

Michael
Guest
Michael

The Skyliner is shiny and new, I get it. But no one reports every time another ride or form of transportation goes down. I’ve been stuck on the monorail (several times). I’ve been stuck on the people mover, space mountain, Spaceship earth, and dozens of other rides over the years. I’ve been stuck in traffic around the resorts. I’ve been stuck behind parades and in lines for ice cream. Let’s face it, Disney can be a sticky place at times. They’ll work out the bugs with the skyliner, like they have on other items, and they will become reliable with… Read more »

Brian
Guest
Brian

Give them time to work the kinks out. This is typical of any new venture at Disney or anywhere else. This is also why they opened it now instead of in 2020 so they can get it operating at peak capacity by the 50th in 2021. People need to stop complaining.