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Guest Experience Team Hours Reduced at the Magic Kingdom

Starting February 16, the Guest Experience Teams stationed throughout the Magic Kingdom will be operating at a reduced schedule.

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Guest Experience Teams will only be available from 10:00 AM through 7:00 PM every day. Previously, these Cast Members were available to assist through park close.

After 7:00 PM, guests in need of assistance should visit the Liberty Square Ticket Office, City Hall, or the Guest Relations window at the Main Entrance for any help with ticketing, reservations, and more.

Guest Experience Teams also assist guests with booking, modifying, and recovering FastPass+ selections, navigating the My Disney Experience app, and deactivating/reactivating MagicBands.

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