Guest Experience Team Hours Reduced at the Magic Kingdom

Starting February 16, the Guest Experience Teams stationed throughout the Magic Kingdom will be operating at a reduced schedule.

main street lectern

Guest Experience Teams will only be available from 10:00 AM through 7:00 PM every day. Previously, these Cast Members were available to assist through park close.

After 7:00 PM, guests in need of assistance should visit the Liberty Square Ticket Office, City Hall, or the Guest Relations window at the Main Entrance for any help with ticketing, reservations, and more.

Guest Experience Teams also assist guests with booking, modifying, and recovering FastPass+ selections, navigating the My Disney Experience app, and deactivating/reactivating MagicBands.

7 thoughts on “Guest Experience Team Hours Reduced at the Magic Kingdom”

  1. FYI, you don’t need to go to Guess Relations Team to fix a Fast pass. On our last visit we asked CM if it was time for our second tier ride. She said yes. Well she used the Tier One replacement pass for a ride that was down. We caught it and she called a supervisor over to fix it.

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