Walt Disney World Resort Cancelling Reservations Through Mid-May Due to Ongoing COVID-19 Closure

As the COVID-19 situation continues to change, a re-opening date for the parks is still unknown, and as a result, many lingering resort reservations and vacation packages are slowly being cancelled. Reports started coming in a few weeks ago regarding cancelled April reservations, although given the current stay-at-home mandate through the end of the month, it seemed unlikely those would happen anyway. Now, reports of May reservation cancellations are coming in, with guests seeing cancelled vacation dates through May 16.

As the resort cancels reservations, it has been calling and/or emailing guests to inform them, or otherwise automatically issuing refunds. To provide guests additional flexibility, all Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30 have been waived. For further assistance with cancelled reservations or modifying an existing reservation, Disney is directing guests to call in or use the chat featured on the Disney World website.

Walt Disney World announced on March 28 that it would only begin accepting reservations for dining and resorts for travel dates starting June 1 and later.

For more information on booking your next trip with our official travel agent sponsor, the Vacationeer, visit wdwnt.travel.

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Joe S.
Joe S.
6 months ago

We have reservations beginning 5/20/20.

Hope? or just a longer wait for the bad news?

Dana
Dana
6 months ago
Reply to  Joe S.

I just received an email tonight stating my may 19 reservation will not be honored😞

Melissa
Melissa
6 months ago
Reply to  Dana

Were you reserved at a Disney Resort?

Rose Cuervo Gold
Rose Cuervo Gold
6 months ago

I never have to visit again anyway since I can now make Dole Whips at home. Thanks for the recipe suckers!!

Sarah
Sarah
6 months ago

I checked with Disney about this this morning and they haven’t head of this. Where are these reports coming from?

Tom Corless
Admin
6 months ago
Reply to  Sarah

Guests who have had their reservations cancelled have messaged us.

Tracy G
Tracy G
6 months ago

I have a May 12th reservation and as of today (4/19) it is still showing as a go. Any idea when they will get through all waves of cancelations? I’m not able to travel anyway but rented points and the company wont give me “credit” until Disney officially cancels.