Walt Disney World Surveying Guests About Face Mask Requirements and Health & Safety Procedures Ahead of Park Reopening

Jessica Figueroa

Walt Disney World Surveying Guests About Face Mask Requirements and Health & Safety Procedures Ahead of Park Reopening

Jessica Figueroa

Walt Disney World Surveying Guests About Face Mask Requirements and Health & Safety Procedures Ahead of Park Reopening

Reading through any comments section on posts regarding face mask use or new stringent health and safety guidelines at the parks will render it clear that these new protocols are divisive amongst parkgoers, to say the least. There are guests that are scared of other guests not wearing masks or adhering to the new regulations, and guests that feel inconvenienced by all the new rules. In any case, Disney wants to see what their prospective guests think on the matter in order to guide any future decisions on park reopenings. Guests leaving Disney Springs throughout the week received a QR code to scan and fill out a survey. Now, Disney is following up with a second survey to garner even more detailed responses.

disney springs face mask survey 1

One of the questions asks guests whether they feel that the bundle of new health & safety procedures is adequate, and to what degree. It is just right, not enough, or too much?

disney springs face mask survey 3

Following up on that question, they ask whether the same bundle of health & safety procedures, if implemented throughout the Walt Disney World theme parks, would affect guests’ willingness to visit the parks. Would you be more willing, less willing, or unchanged in your willingness to visit the theme parks?

disney springs face mask survey 2

Finally, Disney asks about the controversial required face masks, and whether the requirement of face masks for your entire party will impact your desire to visit again.

Walt Disney World is set to submit reopening plans to the county this upcoming week, so it seems they may be finalizing any requirements to include as part of their presentation and proposal. Universal Orlando, which presented its plans this week––and received near-immediate approval for a June 5 reopening––will require face masks for all of its guests. Guests with disabilities that prevent them from wearing a face covering will be referred to guest services to discuss possible alternatives and/or accommodations. For a full overview of all the new guidelines and operational changes leading up to their June 5 reopening, click here.

At this time, face masks are required for all guests over the age of 3 for entry to Disney Springs.

26 thoughts on “Walt Disney World Surveying Guests About Face Mask Requirements and Health & Safety Procedures Ahead of Park Reopening”

  1. Im fine with all of it other than the masks. Im a dvc member and love bring my family every year and think it will suck to have to were a mask in Disney world. I get hot just wearing my make in target. Im not going to spend 8 to 9 days with a mask on. We would definitely be waiting until this wasn’t happening. Spending way t much money to deal with the family having to wear them just not fun. Pictures would be terrible. Next year is 50 years too.

  2. If Disney’s survey includes a sample of only people that have visited Disney Springs and therefore have accepted the requirement to wear a mask then it is an attempt to show support for the mask policy and not an accurate survey of their customers. My family has visited at least once a year and purchased annual passes this year because we had three trips scheduled. We won’t return until there is no mask required.

  3. I respect Disney decision, but until masks are optional I will not be going. I just don’t see where it’s worth the full price $$$$ to go now.

  4. We cancelled our trip in August because of face masks. There is no way we would wear a face mask in 95 degree heat with the high humidity Orlando gets in the summer. The crazy part is, this was my 14, 13 and 11 year old kids decision. They were the ones that said they didn’t want to go if they had to wear one.

  5. Not coming back until masks are not mandatory. Walt made Disneyland and Disney World for people to escape the world for a period of time, not for the worlds troubles to intrude.

    • This is one instance where the world’s troubles will intrude and there’s nothing Walt (or the Disney company today) can do about it. It’s not as easy as building big berms, planting big trees, and carefully crafting every experience.

    • Didn’t know Disney World is the only place on earth that won’t be susceptible to the virus…you have to be joking with your comment right? Or are you delusional to think wearing a mask to save lives is “intruding”?

      • Wearing a mask doesn’t save lives. There are no peer reviewed, published studies that have shown that cloth masks wills top the spread of Covid-19. Stop with the misinformation.

        • You’re 100% wrong. Every doctor, leading medical expert, and the CDC say wearing masks minimizes the spread of the virus. If two people in proximity to each other wear a mask, there is little to no chance the virus will be able to penetrate two forms of physical barrier. You can fact check all this too, or continue to keep you head in the sand & believe what you want to believe.

    • The purpose of wearing masks is to protect yourself and other people from a global pandemic that’s killed hundreds of thousands of people. Not to “remind you of the world’s troubles”. The last thing Disney wants is their parks to be the epicenter of a new outbreak. I’m not sure why that’s hard for people to understand.

  6. They need to e-mail some of their regular guests too in order to have an idea of who would be willing to travel and still put up with the restrictions. We were supposed to be there the first week of May and had to reschedule for September. I really hope the restrictions have eased drastically or been almost eliminated by then.

  7. Well, we clearly know where WDWNT stands on health and safety procedures at WDW, thanks to these answers.

  8. My family of 7 is fine with what ever precautions Disney needs to do. We support
    You 100 percent. Its Your business and we we know you want a safe experience for all. Thanks

  9. I’m ok with most of these. Not face masks. They need to send out a link to all ap’s for this survey. I think they are going to loose way more business and money by requiring it. If you choose to wear one ok. Make it strongly suggested to alleviate legal responsibility.

  10. I saw that lady in the yellow yesterday at Disney Springs. She was in the Orange parking garage asking people trivia question, keeping up moral.
    I stumped her: What are the names of Daisy Duck’s three nieces?

    BTW, wearing masks at Disney World will be brutal, way too hot and stuffy. That policy is going to cause problems.

  11. I have an august one week trip and a dec one week trip booked. I have two 5 year olds and unless mask for them are options I will be canceling both trips.

  12. I will not be going to Disney if we have to wear a Mask in summer it’s bad enough with the heat during normal times, How do you keep the kids well hydrated and ourselves and wear a face mask> Your not suppose to touch them all the time which makes wearing one a mute point!!!

  13. We visited Disney Springs on Thursday. I didn’t get the survey, However we will not be back. We went just to see could we handle wearing masks in FL heat. My kids were miserable ( all 6 of them). Everyone agreed it’s just not worth it wearing masks. We love Disney and I hope that if they require masks people will still come for the sake of the cast members who need to work. We won’t be there until masks are no longer required though. One other note my 5 year old said it was scary to him to see everyone in masks. I know Disney has brought out the children’s activities cast members to help with that, but I’m not sure it’s enough to reassure young children. We’ll find other other activities this summer.

  14. Due to go in September from uk but with all the self QUARANTINE been introduced, ie 2 x weeks on arrival at destination and 2 x weeks when back into uk ,
    Also dependant on AMERICA OPENING UP ITS BORDERS AGAIN BEFORE THEN

  15. I kind of feel that inside it should be mandatory but walking around outside is more optional instead. Waiting in line for something like Soarin’ with 700 people for an hour just doesn’t seem safe unless everyone is wearing a mask. That said I can’t imagine trekking across the parks wearing one of these in the middle of August. I’m not going this year regardless so makes no difference to me in the end. Curious to see how this all goes.

  16. Disney springs looks like a post apocalyptic vacationer’s dream…the magic is gone. Hoping to return in October with my family but I can tell you right now my four small children are not going to keep masks on in the crazy Florida humidity.

  17. Also having a hard time with the masl requirement. I feel like its way too hot and humid, it almost seems dangerous? But if it was part of the union deal its not going anywhere. I have a special needs son who wont toletate it so Im thinking our family may be out for our 2 dvc and 2 cash reservations this year :(. Im so sad over all of this. I wish they would rethink the mask requirement, especially outside.

    • We take my disabled brother to WDW every year; he is autistic and can’t deal with a mask. He’s already upset and doesn’t understand why we didn’t go on our May trip, I’m really hoping restrictions are eased before our rescheduled trip later this year. I just wish people would stop calling others “stupid” for being worried over the masks, some people have legit issues with them. :(

      And I know WDW is not essential and there are bigger things to worry about, but going to Disney is important to my brother so it’s important to me too.

  18. There is no way I’d wear a mask. I love Disney, but I suffocate wearing a mask outside and I currently live in Pennsylvania. I can barely survive a quick in-and-out trip to Walmart or the grocery store; both of which I need to speed walk, I’d pass out within 2 minutes in the Florida heat and humidity.

  19. Given that non-clinical grade masks used by untrained personnel are recognized as having limited, if any value as a prophylactic against viruses and given the WHO statements clearly stating, “If you are healthy, you only need to wear a mask if you are taking care of a person with COVID-19. Wear a mask if you are coughing or sneezing. If you wear a mask, then you must know how to use it and dispose of it properly.”

    Why are masks considered compulsory and essential, especially if particularly vulnerable persons are already informed and being sequestered or properly protected in other ways?

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