Walt Disney World Surveying Guests About New Disney Park Pass System
Following today’s challenging opening of the Disney Park Pass System at Walt Disney World, the resort has begun contacting guests with reservations with a survey about their experience.
The survey seems to note exactly which days and which parks guests have reservations for. The first question asks guests to confirm whether they booked the reservation themselves or if they were added as part of a group.
If the guest responds that they made the reservation, it then goes into how difficult the process was.
Expectations are the focus on the next section. Disney asks specifically about expectations of crowd size and wait times.