In order to access all MagicBand+ features, it must be paired via Bluetooth to My Disney Experience. Some guests are reportedly having issues getting their bands to connect.
Cast Members told us that some of the solid-colored MagicBand+ bands are being pulled from shelves because they are unable to connect. These include navy, cream, and red bands.
Guests are also required to update their MagicBand+ before using it. Unfortunately, because the bands don’t come fully charged (it’s not unusual for technology to loose charge in the shipping process), they aren’t able to update.
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The app informs guests that the MagicBand+ must be at least 60% charged to update. MagicBand+ does include a charging cable.