At the time that it happened, Andrew, a WDWNT reader, informed us a portion of the lower half just broke off in front of him and fell into the pool below.
No one was touching or interacting with the fountain and it seems to have broken on its own.
Recently, we visited Disney Springs — nearly three weeks later — and discovered that the fountain is still not working. Not only that, it’s completely hidden behind a large, tan scrim.
At this time, it’s unclear if Disney is looking for a way to repair the broken section or will replace the entire basin.