A guest has filed a lawsuit over an incident that took place when a Walt Disney World monorail stalled while having the windows open, claiming that her daughter was injured due to shattering glass.
WESH‘s Greg Fox reported that the mother of Lilly Riley filed the suit in Orange County, seeking over $15,000 in damages.
According to the suit, Riley was on Monorail Lime on June 10th, 2018, when it stalled on the track for approximately twenty minutes. When the windows were opened with the authorization of a cast member, the suit claims that a window shattered, cutting the 5 year-old Riley’s face and requiring stitches.
The Rileys are claiming “negligence,” accusing Disney of “[failing] to maintain and inspect the monorail window,” resulting “in pain, suffering, disability and disfigurement.”
In a statement to WESH, Walt Disney World Spokeswoman Erica Ettori responded to the claims, saying “Nothing is more important than the safety of our Cast and Guests. We will respond to the allegations, as appropriate, in court.”
Around the time of the incident, Disney said Monorail Lime was stopped during a thunderstorm and towed into the Magic Kingdom station.
Ettori added that the practice of unzipping the monorail windows for airflow was not uncommon: “It is standard operating procedure for us to unzip the windows for airflow. The Train was then running shortly thereafter, and there were no issues.”
We will update this story as we learn more information. Keep reading WDWNT for all your news on the Walt Disney World Monorail.