Reedy Creek Fire & Rescue Raised Concerns Weeks Before Saturday’s Disney Skyliner Accident at Walt Disney World

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The story behind the Disney Skyliner incident continues to unfold, as a new report by WESH revealed previous concerns from Reedy Creek Fire & Rescue staff about the Disney Skyliner.

The primary concern, according to union leaders, is the lack of staffing as Disney continues to push the boundaries of public safety with new attractions. The Skyliner had been open a mere six days before emergency calls related to the Disney Skyliner accident went out around 8:30pm last Saturday.

Sean Pierce, of the Reedy Creek Fire & Rescue union said,

“We’ve gotten lucky! And we need to stop pushing our luck. If this had been between noon and 4 p.m. and you had 100 cars with anywhere from four to 10 people on each car and you have to extricate those people off of those vehicles, it’s going to take a long time and 32 people aren’t going to get it done.”

Pierce echoed the concerns expressed by many Guests via social media in the lead-up to the Skyliner’s opening. Roughly 30 of the 32 firefighters on call Saturday night were called onto property to assist with the Skyliner evacuations.

The Disney Skyliner remains closed after Saturday’s incident that left some Guests hospitalized. Disney’s official statement is that there was a “malfunction” on the system.

Stay tuned to WDWNT for the latest news on the Disney Skyliner and the rest of Walt DIsney World!

About the author

Spencer Lloyd

Spencer Lloyd is a college student/parks addict living in Tokyo. He runs TDRPlans.com, a comprehensive source for information and travel planning related to Tokyo Disney Resort. And fun fact, he is the only person in history to have been in the same ride vehicle as Tom Corless.

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Austin Ray
Guest
Austin Ray

From what I’ve read it appears that one of the gondola’s got stuck at the spur by the end of the station – exactly where the teal gondola is sitting. The spur is used to pull one gondola out of service to keep the line moving and it looks like it got stuck as it was passing the spur entrance. You can even see the spur in the picture – it’s the rectangle cutout in the roof. There are recent pictures after the incident that shows the gondola parked in the spur correctly so that they were able to restart… Read more »

Skeith
Guest
Skeith

Call the management of Tokyo Disney to immediately take over the American management can’t handle even maintenance let alone big projects even after scaling it back.🐂💩 Mr. 🤖

GADATH
Guest
GADATH

Let’s not get it twisted. The Skyliner has been in testing for months. It just so happens that there was an issue after it went live to the public. It was not built, then immediately opened and had an issue on day 6. It could have been tested for 6 months, and then had an issue on the first day of use. It’s engineering and technology – they are not without incident from time to time.

Frank W
Guest
Frank W

Good point, it was tested but not a real world test. They could have and should have tested it at full capacity with people to simulate actual operations. That might have exposed the faults before opening to the public, both mechanical and operationally.

GADATH
Guest
GADATH

I do not disagree with your statement. If they had tested prior at full capacity, perhaps it may or may not have lead to detecting there was a problem. I think this was just a matter of chance. My issue stems from the wording in this article, “The Skyliner had been open a mere six days…” It makes it sound like they threw up the Skyliner and started operating it on a whim. I wish it would have said, After several months of testing, the Skyliner experienced mechanical issues six days into it’s operation to the public.

Austin Ray
Guest
Austin Ray

I doubt they were testing them dead empty all year. They most likely tested with water dummies to simulate weight like they do on roller coasters and other rides. Disney and other parks around the world do this and incorporate soft openings where it’s essentially open at full capacity but hours aren’t set and its usually not announced. I know they did this with guests and CMs for most of September – at least 2 to 3 weeks. But what good does that do if this accident happened as a result of say human error or a mechanical problem in… Read more »

Melisa
Guest
Melisa

I saw the fire department near the Hollywood studios line right before cast previews with a ladder going up to a gondola and that was concerning to me before they even opened. I really hope they can fix whatever the issue is. They’re a fun addition to WDW

Justin
Guest
Justin

No one was “hospitalized”, don’t exaggerate the story for attention…one person asked to be taken to the hospital to be checked out, they were NOT admitted this they were NOT “hospitalized”. No one was hurt, merely inconvienved by this breakdown

Tom Corless
Admin
Tom Corless

Talk to the Orlando Sentinel.

Club 33 Staff
Guest
Club 33 Staff

I find it quite interesting (and slightly humorous) that your website can second guess, criticize, and otherwise talk condescendingly toward what Disney should or should not do, but when ANYONE does that to you or one of the other authors, you get incredibly defensive.

P.S. When discussing the Skyliners, please be accurate and state that they opened to a mixed REVIEW (yours) and not reviews (PLURAL).

Regards,

An Objective Disney Fan

Tom Corless
Admin
Tom Corless

Have you aggregated every review of the Skyliner on the internet? Because I would be supremely impressed. Also, I’m not sure you understand the difference between defensive and actually being willing to talk about such things with readers of the site. I notice most sites just post stories and then do no respond to comments or social media.

It’s really easy to post responses like this with no real name or face, but I’m sure you are thew hero of your sub-sect of distwitter.

Austin Ray
Guest
Austin Ray

Honestly I have read many reviews of it and they were all positive and loved it. Your review was the only one who had a mixed review so to speak. I could honestly count on one hand how many websites had a negative impression of the Skyliner. The inclusion of the tag at the end of every Skyliner article that it was met with negative reviews is rather dishonest. And from what I remember, your whole basis was over “lack of views” because they advertised the views. The other was the spiels which is rather minor and can be easily… Read more »

Tom Corless
Admin
Tom Corless

“They were all positive”, “I can count on one hand how many websites had a negative impression” would lead to “mixed reviews”. Mixed reviews means some are good, some are not. It’s not a reference to balanced reviews individually pointing out good and bad things. It is very easy to sit at home and try to degrade the work we do down to “titles made to get clicks” or “they only said this for clicks”. I’m pretty certain at this point that I could write any title and that’s all the few detractors will say. Also, believing that all positive… Read more »

Will
Guest
Will

I appreciate the fact you’re willing to engage your readers. But, I must admit, after decades of being a Disney fan, I’m becoming more and more skeptical of the company, its leadership, competence, and direction; so perhaps I am too willing to appreciate anyone not blindly accepting of Disney’s spin. My bias.

Wayne Zawila
Guest
Wayne Zawila

How can I get an answer to a civilized and well thought out question on Twitter?

If a power outage or an other incident caused a full stop of the Disney Skyliner, how long would it take to evacuate 300 cars with 3000 persons hanging precariously on a wire?

Jack B
Guest
Jack B

I’m guessing that a major variable would be how long it would take Disney to decide to call in outside help, and then whatever other calls that outside help might have to answer if the problem affected areas outside the Park, or even other areas and rides within the Park. That said, Disney would be derelict if they don’t have backup plans in place to deal with any emergency that can be reasonably foreseen. I also suspect, but am only guessing, that the removal is far more hazardous than being stuck inside the gondola, assuming the cabin temperature, etc. remained… Read more »

Frank
Guest
Frank

-Working out the “ kinks” folks !!!🚠 ✨✌🏼

tvnutt
Guest
tvnutt

Here’s my “take it for what it’s worth…” My biggest respects to this site. WDWNT is passing on the info how news(and I use the term loosely) outlets are reporting it. Don’t shoot the messenger. There are AP standards and not all outlets adhere. I was a tv news producer so I’m pretty familiar. The term “hospitalized” is thrown around A LOT and incorrectly. It’s a term used if EMS transports anyone to the hospital and he/she stays overnight as opposed to being released after a few hours(i.e. admitted to a bed/hospital room even for 24 hr observation). Some outlets… Read more »

Jeremiah Ryan
Guest
Jeremiah Ryan

Reedy Creek fire rescued 1 gondola in 3 hours. It’s time for Disney to outsource its boutique fire department to Orange and Osceola counties. RCFD dogged the rescue to improve its contract negotiation position.

Kyle Knebel
Guest
Kyle Knebel

@Jeremiah, you don’t know if the Reedy Creek Fire Dept (RCFD) did that on purpose, unless you work for them. Do you work for them, and were you there on scene? If not, yours is just an opinion, not fact.