Walt Disney World Now Processing 4 Months of Payments at Once for Annual Passholders on Monthly Plan

UPDATE: As of 12:25 PM, Disney has stated that this was a “computer glitch” and that refunds are being “actively processed.”


If you’re a Walt Disney World Annual Passholder on the monthly payment plan that’s just been hit with four months’ worth of payments on your credit card, you aren’t alone. In fact, a number of passholders are now bewildered at the sight of hundreds of dollars being charged to their accounts after months of inactivity:

The landing site for Annual Passholders still lists the following information regarding Passholders on the monthly payment plan:

Payments are stated to resume on the Passholder’s regularly scheduled payment dates once the parks reopen… however the earliest official park reopening date is still July 11, which is still over a week away. (July 9, if you count Passholder previews, but that’s still also a week away.) With Passholders struggling to get answers on support lines, there is still no direct response on why these payments are being processed early.

We’ll continue to update this post with more information as it arises. Annual Passholders in need of assistance should contact V.I.PASSHOLDER Support at (407) 939-7277.

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Rebecca
Rebecca
1 month ago

Is the annual pass really only less then $50 a month??? I’m in KS, but why dont I have one & why didnt I know that???!!!

Brad
Brad
1 month ago
Reply to  Rebecca

It depends on the pass, but pretty much yes. However the payment plan is only for Florida residents.

Extremely disappointed
Extremely disappointed
1 month ago

Just got charged almost $500… hope this is getting refunded before 4 months from now as we are still waiting on the first refund to still go through. Definitely canceling our membership as soon as we can.

David
David
1 month ago

I just found out about this while I was at Publix buying groceries and my card got declined. Turns out that Disney charged me nearly $400 and overdrafted my bank account right before 4th of July weekend and I was in the middle of getting ingredients to make my wife a birthday dinner. When I called they said they had no idea when the money will return but to “have a magical day”.

Brad
Brad
1 month ago

I know that you can’t answer these questions, but I sure wish that Disney would …
 
Are they going to cover the rent payment that I can’t make now?
How about the overdraft charges from my bank for not having enough money to cover scheduled payments?
How long is it going to take to get my money back?
How much is it going to cost me, and/or how much will Disney compensate me?
How much interest will they make by stealing millions of dollars for however long it takes to process refunds?

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