V.I.PASSHOLDER Support Phone Line Still Taking Calls for "Unique Circumstances" After Walt Disney World Annual Pass Cancellation Deadline

A hand holds a yellow Walt Disney World annual passholder card featuring Mickey Mouse. Palm trees and an amusement park building stand proudly in the background under a clear blue sky.

A day after the deadline for Walt Disney World Annual Pass cancellation and/or refund requests, the V.I.PASSHOLDER Support phone line is still taking calls, albeit for “unique circumstances”. Wording on the Annual Passholder “Know Before You Go” landing page has been updated to reflect the passing of the deadline, while still encouraging guests with any … Read more

PHOTOS, REVIEW: We Try Every Sweet and Savory Crepe at the NEW Central Park Crepes, Now Open at Universal Studios Florida

Central Park Crêpes, appropriately located near the entrance of Central Park at Universal Studios Florida, has finally opened and is serving up a wide selection of sweet and savory crêpes! We’re here to taste this new on-the-go meal option at Universal Orlando Resort, and can’t wait to dig in. How about we try… the whole … Read more

Star Wars: Rise of the Resistance Resumes Operation Today at Disney’s Hollywood Studios Following Massive Lightning Strike

A day after a massive lightning bolt hit Star Wars: Galaxy’s Edge, the land’s feature attraction, Rise of the Resistance, failed to open at Disney’s Hollywood Studios. Guests who obtained Boarding Groups were informed later in the day that they would be accommodated. Today, however, the attraction has resumed operation, with 10:00 AM Boarding Groups … Read more

Backstage Fire Shuts Down Hagrid’s Magical Creatures Motorbike Adventure; Attraction Remains Closed at Universal's Islands of Adventure

People ride a motorcycle-themed coaster through a forested park, enjoying the universal virtual queue on a sunny day.

Dragon Fire’s got a kick. Hagrid’s Magical Creatures Motorbike Adventure is down today at Universal’s Islands of Adventure after a small fire erupted backstage. The fire took place yesterday, and with guests escorted away from the coaster, it was extinguished quickly. No injuries were reported. A-frame signs are up at the park and attraction entrance … Read more

UPDATE: V.I.PASSHOLDER Support Phone Queue Currently at Capacity for Passholders Paid in Full, 2-Hour Wait for Passholders with Monthly Contracts Looking to Cancel

A hand holds a yellow Walt Disney World annual passholder card featuring Mickey Mouse. Palm trees and an amusement park building stand proudly in the background under a clear blue sky.

If you’re a Walt Disney World Annual Passholder looking to cancel your passes and/or seek a refund, you now have until midnight to join the V.I.PASSHOLDER Support phone queue thanks to an extension made earlier today. However, there is a bit of a caveat, as phone lines are either at capacity or seeing long wait … Read more

PHOTOS: New "The Haunted Mansion" Ghost Host Mini Backpack and Hitchhiking Ghosts Doombuggy Crossbody by Loungefly Materialize at Walt Disney World

Welcome, Foolish Mortals, to The Haunted Mansion! Just in at Walt Disney World is a brand-new set of Loungefly accessories themed to the classic attraction, and we’re dying to have them. These were previewed early in May, and with the Ghost Host mini backpack available on shopDisney, we’ve been looking for the Hitchhiking Ghost crossbody … Read more

V.I.PASSHOLDER Support Phone Queue to Remain Open Through Midnight for Guests Cancelling Walt Disney World Annual Passes

A hand holds a yellow Walt Disney World annual passholder card featuring Mickey Mouse. Palm trees and an amusement park building stand proudly in the background under a clear blue sky.

Today marks the deadline for Annual Passholders wishing to cancel their passes to call in and request refunds, and guests have struggled with long wait times, disconnected phone lines, and frustrations over refund calculations. Thankfully, Disney is aware of the issue and has updated the Annual Passholder “Know Before You Go” landing page to reflect … Read more

UPDATE: Star Wars - Rise of the Resistance Will Not Open Today at Disney’s Hollywood Studios, All Boarding Groups Notified

A day after a massive lightning bolt hit Star Wars: Galaxy’s Edge, the land’s feature attraction, Rise of the Resistance, failed to open at Disney’s Hollywood Studios. Now, guests who obtained Boarding Groups for today are being informed that they will not be able to be accommodated. Boarding Groups were distributed as usual this morning … Read more

Disneyland Hotel Reopening Delayed at Disneyland Paris; Disney’s Hotel Cheyenne Closing Temporarily in October, Disney’s Sequoia Lodge Reopening Postponed Through May

Despite a successful reopening for Disneyland Paris, it seems its resorts are experiencing some delays for reopening, including some unexpected closures. As reported by the DLP Report on Twitter and confirmed with Cast Members at Disneyland Paris, the changes are as follows: Disneyland Hotel The Disneyland Hotel reopening has been delayed from its original September … Read more