Multiple Experience Option For FASTPASS Discontinued, Replacement FASTPASS With Tiers Goes Into Effect on Disneyland App

Mobile Replacement FastPass Disneyland App
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With the official opening of Star Wars: Galaxy’s Edge on May 31st comes several changes at the Disneyland Resort. Many of those changes have involved enhancements to the physical aspects of Disneyland Park, like refurbishing Sleeping Beauty Castle and changing curbs to have slower inclines. But that’s not all. Changes have recently gone into effect on the Disneyland App, involving the new Replacement FASTPASS experience.

Mobile Replacement FastPass Disneyland App

 

Mobile Replacement FastPass Disneyland App

Guests of the Disneyland Resort can redeem FASTPASS for attractions either in person at designated kiosks or on their smartphones by using the Disneyland App and paying for the MaxPass system. In the past, when a guest had a FASTPASS for an attraction that temporarily closed at the time of redemption, the Disneyland App replaced the FASTPASS with a Multiple Experience.

Multiple Experience allowed guests to use their FASTPASS at any FASTPASS attraction throughout either Disneyland or Disney California Adventure. However, Multiple Experience has since been replaced with a tiered system called Replacement FASTPASS.

Mobile Replacement FastPass Disneyland App

With the new Replacement FASTPASS, guests will only be able to use their FASTPASS on an attraction that falls into the same tier as the initial attraction they obtained their FASTPASS for. For example, if you redeem a FASTPASS for Buzz Lightyear Astroblasters (a Tier 2 attraction) and it temporarily closes, you cannot use the FASTPASS on a Tier 1 attraction, like Space Mountain.

Most FASTPASS attractions are in Tier 2, however, there are some in Tier 1. They include Indiana Jones Adventure, Matterhorn Bobsleds, and Space Mountain at Disneyland Park. And Radiator Springs Racers and Toy Story Midway Mania at Disney California Adventure.

How do you feel about this new tiered system to FASTPASS at Disneyland Resort?

About the author

Ciara Trexler

Ciara has been an Annual Passholder of Disneyland Resort for over 18 years and previously worked as a Cast Member for the Walt Disney Travel Company. When she's not writing or visiting the Resort, she can be found traveling, binging Netflix, or cuddling with her cat.

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Eddie
Guest
Eddie

If they’re going to do something this ridiculous, can’t they at least be a tiny bit creative and use “E Ticket,” “D Ticket,” “C Ticket” instead of “tiers”?

Disneyland is clearly ruled by money-hungry bureaucrats, sadly.

BeenThere
Guest
BeenThere

This isn’t new? Multiple Experiences always had restrictions on where you could use the fastpass.

Tom Corless
Admin
Tom Corless

New as of May 1st, it wasn’t tiered

Chris
Guest
Chris

It was before May 1st, just not every single day, only on the busier days.

Ameera
Guest
Ameera

It’s new for Disneyland, but not new for Disney World.

Karen Reynolds
Guest
Karen Reynolds

Grandma I’m gonna need another ticket book please! (Tier 1 = E ticket, feels just like the old days). I don’t have a problem with the new policy. I sure appreciated having the Fastpass on my phone during our most recent visit.

Cora
Guest
Cora

It also restricts it per park. We had a ride breakdown at Disneyland and couldn’t use the replacement fast pass at CA Adventure. Then had the Incredicoaster breakdown but couldn’t use that fast pass at Toy Story Mania. It works fine but you have to know to click on it to see where you can use it (it didn’t seem obviously clear that it was restricted).

Chris
Guest
Chris

They are really only making this clear, but this is how it has been for a few months now (not always consistently, but on and off), nothing really new here.

Tom Corless
Admin
Tom Corless

Started May 1st.

Charles V Reinmuth
Guest
Charles V Reinmuth

Makes sense operationally, and I think I’m okay with it, but wow! I’m sure a handfull of people will not like this at all.

Gabor Szovati Jr
Guest
Gabor Szovati Jr

So basically we’re going to a modified version of the A-E Ticket ride

Daniel
Guest
Daniel

More bureaucracy and let’s face it since the ride went down go for great custody experience and drop the tier. What a joke.

Daniel
Guest
Daniel

Not a fan

Justice
Guest
Justice

It’s amazing how Disney is charging whatever they want, changing whatever they want, and people STILL engage. Wow.

Kameron
Guest
Kameron

I am not. My family is cancelling our passes. It wouldn’t be a big deal if Disney didn’t charge for MaxPass but $100/annual pass and there are restrictions is ridiculous.

Tracy
Guest
Tracy

I don’t think it’s right. I wait in line for an hour then the ride breaks, not my fault and completely unpredictable. Now I can’t go on any other ride I want to go on with my replacement fast pass. Does not make me happy. Also, staff did not explain this when my fastpass was reissued.

Berta
Guest
Berta

HA! Back to E-tickets.

Maggie
Guest
Maggie

Lol, it is the old Ticket Book “tiers!” Except, of course, you can’t beg your grandparents to get another book (with more “E Tickets!”) like the old days; your ride options are what Disney gives you. It does seem a bit complicated, especially if I’ve got a Fastpass for an attraction in Disneyland but I’m in CA and can’t use it on the same tiered attraction.

Susan
Guest
Susan

Having just spent 10 days at WDW and twice being stuck in stand by lines that ended up double the original posted time when another attraction broke, causing tons of unplanned people to flood to fastpass, I am thrilled on some attempt to fix the issue. I too loved multiple experience and while there were mild restrictions as others noted, they weren’t restrictive enough to solve the problems we experienced. Hopeful this solution resolves some similar issues in time (likely after they add additional tiers), but we’ll see.

Kristy
Guest
Kristy

The picture in this article lists “Alice in Wonderland” and “Astro Orbitor.” Can you use your replacement fastpass to somehow get onto non-fastpass attractions faster, or am I just behind and those have fastpasses now?