Virtual Queue System To Be Used for Star Wars: Galaxy’s Edge at Disney’s Hollywood Studios

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For guests wishing to live out Star Wars adventures and access Star Wars: Galaxy’s Edge beginning August 29th, Disney’s Hollywood Studios may be utilizing a virtual queuing system, as needed, to help everyone have a great experience. This should, in practice, be the same system that was put into use at Disneyland, but rarely used after the crowds failed to show. We went ahead and asked in-park Guest Relations earlier today to inquire about this after having seen some of the digital tip boards that went up across the park this week, and this was the preliminary process that they described:

Guests who haven’t already should download My Disney Experience before arriving and check the app or signage the day of your visit to find out if you will need to be part of a boarding group to visit Star Wars: Galaxy’s Edge that day. The boarding group will save you a virtual spot in line so you can enjoy other experiences while you wait to be notified of a time to enter.

Make sure your party is linked together on My Disney Experience.

You may use My Disney Experience to request to be part of a boarding group after entering Disney’s Hollywood Studios, if implemented that day. Simply link the theme park tickets of everyone in your party together on the app to request the same boarding group for your entire party. To see which boarding group is currently being admitted to the land, look on the app or one of the many digital tip boards in the park.

If you enable push notifications on your mobile device, you will be notified when it is time to enter the land. If not, continue to check the My Disney Experience app or digital signage in the park, and enjoy other experiences, while awaiting your boarding group. You have up to two hours to enter the land after your boarding group is called for admission.

For guests not using My Disney Experience, a boarding group may be obtained with a park admission ticket at Guest Experience Team locations such as: Echo Lake (right across the entrance to Path of the Jedi), Pixar Place (near the entrance to Toy Story Land), Sunset Boulevard (near Tower of Terror) and Center Stage (near the Cameraman Statue.)

As far as reservations at Savi’s Workshop, Droid Depot, and Oga’s Cantina go, if things go as they did in Disneyland, reservations will be honored and guests should be able to enter the land around their reservation times (if not before), even if the land is nearing capacity. However, the exact details on this have not been officially announced by Disney, and we hope to bring you more updates as we near the land’s grand opening opening date.

About the author

Jessica Figueroa

Jessica lives in South Florida with her 15-pound cat Gordo and a small army of Tsum Tsums. You can contact her, ideally with photos of your cats, at [email protected]

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Adrian
Guest
Adrian

Any idea if/how this will take into account other reservations? I have an Oga’s reservation at lunchtime?

Jeremy
Guest
Jeremy

This!

Ugh, not sure if the article was updated or if I completely overlooked that last paragraph. Sorry. Still, I’ll wait to see it in actual practice!

Staci Graves
Guest
Staci Graves

I literally just got off the phone with guest services and they said there hasn’t been official announcement. Do you mind sharing how you got this information and if it’s from a credible source? I can’t find an official Disney announcement (could totally be missing it!).

Tom Corless
Admin
Tom Corless

Guest relations at Disney’s Hollywood Studios

RebeccaMcK
Guest
RebeccaMcK

Also note that once inside Galaxy’s Edge, there’s no time limit – spend as much time as you like. But once you exit, you may not re-enter, & you can’t secure more than 1 boarding pass in a single day (when boarding passes are being used), so make sure once you are in GE, you do everything you want to do before leaving.

Brandon Z
Guest
Brandon Z

So im planning to go to GE in the morning to do stuff in the land… but have a reservation at Savi’s at 8:30pm

does that mean if i leave at noon (as an example) i cannot come back for the reservation? or is it a special case?

Ginny Grimsley
Guest
Ginny Grimsley

Do you have to be inside the park to enter the virtual line or can we do it from outside? Any tips for making sure we actually get in? I’m nervous. haha.

Dawn Mancuso
Guest
Dawn Mancuso

Am I reading this correctly, you have to physically be in Hollywood Studios to save a virtual spot in line?