Walt Disney World Begins Processing Annual Passholder Expiration Date Extensions Ahead of Reopening

Jessica Figueroa

Walt Disney World Begins Processing Annual Passholder Expiration Date Extensions Ahead of Reopening

Jessica Figueroa

Walt Disney World Begins Processing Annual Passholder Expiration Date Extensions Ahead of Reopening

With its theme parks reopening in just under a month, Walt Disney World has begun processing its promised extensions of Annual Passholder expiration dates. New dates can be checked on My Disney Experience app.

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Passes will be extended for the full duration of the park closure, with reports indicating a 4-month extension from March 16 through July 11, which is when the first wave of theme park reopenings will begin with Magic Kingdom and Disney’s Animal Kingdom. You can find full details on extensions and partial refunds below:

If you are an Annual Passholder who has paid in full:
All active Walt Disney World Resort theme park and water park Annual Passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the parks.

As an alternative, and in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the park closure period. To request this alternative option, we ask that you contact VIPASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.

If you are an Annual Passholder on the monthly payment plan:
On April 5, 2020, we automatically stopped and will waive monthly payments due while the theme parks are closed. We will also retroactively refund payments made between March 14 through April 4, 2020. Payments will resume on the Passholder’s regularly scheduled payment dates once the parks reopen. Please note, pass expiration dates will not be extended and passes will expire upon their originally scheduled expiration dates.

As an alternative, Guests who are paying for Walt Disney World Annual Passes using our monthly payment program may choose to have their monthly payments postponed starting with payments due April 5, 2020 through the park closure period, and then resumed on the Passholder’s regularly scheduled payment date once the parks reopen. Postponed payments will be collected in the months following the end of the Passholder’s currently scheduled payment term. The pass will be extended the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the theme parks. To request this alternative option, we ask that you contact VIPASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.

Our Annual Passholders are some of our most loyal Guests, and we stand ready to help during this incredibly uncertain time. If you have any questions, please contact VIPASSHOLDER Support at (407) 939-7277.

The announcement regarding potential refunds and pay holds came as the result of multiple discussions and reports regarding possible payment holds during the ongoing COVID-19 crisis, which has left many people either furloughed, unemployed, or otherwise cutting unnecessary or luxury expenses. Annual Pass prices went up across the board earlier this February.

Have you received your Annual Pass extension yet? Let us know in the comments below!

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21 thoughts on “Walt Disney World Begins Processing Annual Passholder Expiration Date Extensions Ahead of Reopening”

  1. Plat Plus AP holder and mine hasn’t been extended. Also, I’m going to be a little bit upset if the extension coincides with July 11th. I have paid almost $6k for passes to include access to 6 parks, hopping to as many of those 6 as I want on any day of the year. That is not even close to what is happening on July 11th.

  2. ….No my annual pass disappeared from the app and is still a ghost. Here’s hoping it “magically” re-appears.

  3. I checked yesterday because I was curious when they were going to get to doing the extensions. They had not taken care of them as of yesterday. But had as of a few minutes ago when I checked.

  4. Hold on Disney! While we are in the Reservation System as APs, are we going to have the same compensation as Shanghai, where the APs experation dates were extended while the Reservation System to attend parks is in effect?

    • I have asked the passholder line cast members numerous times- I was told Disney has not decided yet. grrrrr
       

  5. My wife and son’s passes have been extended, mine and my daughter’s have not been as of yet. None of our water parks passes have been extended yet.

  6. Mine hasn’t been extended yet. Of course, it expired on June 4, but a cast member assured me that it doesn’t matter and even if it expires, it will still be extended. So we’ll see.

  7. I don’t know why Disney can’t can’t just put passes on hold like I’ve suggested until such time we can safely re-enter the parks (which will obviously take longer for international guests & those with health conditions or suppressed immune systems) & then passes can re-commence once scanned so guests get the full use out of them. There’s no logic in extending international guest passes by 4 months when we can’t travel there to use it!

  8. I think they should extend AP’s 9 months, which covers March to December. Why? Because a majority of AP’s still won’t get their money’s-worth out of the AP with just a 4-month extension. Some AP’s won’t even be visiting the parks until next year due to the restrictions they’ve put in place at the parks. I just think the right thing to do is extend it day-for-day until the parks are fully open and unrestricted.

  9. I called to extend my pass a of couple months ago, and when I just checked my park extension was there! Originally was set to expire in September, now it’s moved to January of next year!

  10. I think passholders should be able to get a full refund. I don’t see these restrictions going away anytime soon, and I doubt it will be easy or possible to get reservations to MK or HS.

  11. I have not yet received my extension and my pass expired on June 20th. I have the plat plus and was only able to use it the last week of February of this year.

  12. Initially I requested refund on 2 passes. One still shows orignal expiration, the other shows the extension. Cant get through to get fined. Now I was told that Disney is adding and additional month….but you wont see until October (scary to make plans without knowing for sure….) If they are extended one month, I don’t want the refund…..ugh…

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