‘Courtesy’ Section Added to Walt Disney World Website as Guests Continue to Brawl in the Parks

Walt Disney World has added “courtesy” to their experience updates page. This page was established during the reopening of Walt Disney World Resort in the summer of 2020, when COVID-19 precautions were at their height. The page still exists with information about health and safety, theme park reservations, the mobile app, and now courtesy.

wdw updated experiences courtesy

The Courtesy section reads, “Be the magic you want to see in the world. You must always remember to treat others with respect, kindness and compassion. Those who can’t live up to this simple wish may be asked to leave Walt Disney World Resort.”

This is in response to the slew of physical altercations between guests over the past few years. Earlier this week, two guests were seen fighting during “Harmonious” at EPCOT. This summer, two families made national news when they got into hand-to-hand combat in the middle of Magic Kingdom’s Fantasyland over an alleged bump in a ride queue. At Disney’s Hollywood Studios, a man claimed he was assaulted by children, but ended up arrested for child abuse. A screaming match at the Transportation and Ticket Center thankfully didn’t get physical, but there have also been multiple fights on the Magic Kingdom ferryboats. There have also been fights at Disneyland Resort, including one during the return of “Fantasmic!” And these are just a portion of the incidents this year alone.

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3 thoughts on “‘Courtesy’ Section Added to Walt Disney World Website as Guests Continue to Brawl in the Parks”

  1. We were just at the disney parks last week, and this is the first time we have encountered people trying to start verbal altercations in the parks. One incident was at Harmonious. Our family found a spot for the show about an hour and a half ahead of time. We planned to have both of our kids stand directly in front of us so we didn’t take up too much room. A mother and daughter came and stood directly next to us and waited about the same amount of time. About 15-20 minutes before the show a woman with several children in a stroller wheeled up behind us. She started loudly announcing that her children will be able to see the fireworks if all the adults sit on the ground during the fireworks. The mother next to us very politely told her she was sorry, but she did intend to stand during the fireworks, not sit on the ground. The mother with the stroller instantly got upset with her. Then she asked if it would bother her if she put her kids in front of the mother next to us, between her and the fence. The mother next to us said, yes, I’m sorry, but it would bother me. The woman with the stroller began yelling about what rude people we all were and said she was calling her husband and they were going to have to go somewhere else.
    We also thought we were going to see a physical altercation when we got in a long queue for the monorail after the MK fireworks. A family that had not been behind us or anywhere near us during the entire line, all of a sudden was pushing past us. A man behind us began yelling to a disney cast member about this family and was yelling at this family. They cut the long line by ducking under the ropes and were continually trying to push past everyone. While this was not the first place we had seen this sort of thing, it apparently really angered the guy behind us. He was yelling that this family should be made to go to the back of the line like everyone else. Fortunately, cast members got the two families away from each other and nothing physical became of it.


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